Hi,
How should I address my AO in an email if I don’t know his/her name?
thanks.
Often, you can find the name of the person assigned to your area on the school website (or applicant portal, if you have already applied).
If you cannot find the name, I once sent a financial aid/scholarship question to both the admissions and financial aid office of a school and I just began the email with:
“Hello, [ School Name ]!”
If you cannot find a name via the portal or website it’s fine to write “Dear Admissions Officer”