Fafsa wont let me pass the Sign & submit page

So, i have a little problem. i’m trying to file my fafsa but every time i click the " Submit my Fafsa now" it just sends my back to the Sign & Submit page and tells me that Application was successfully saved. can anyone please help me.

Did you sign it with a FSA ID for both you and a parent? If so, try it with a different browser.

I did sign it with both mine and my parent, i also tried it on Edge, chrome and firefox but it all it does it say “Wait while we are processing your data” but it doesnt send me to the confirmation page

@SinThirst This EXACT thing happened to us this year! It’s the third year we submitted Fafsa, yet the first time we ever had this problem. It took WEEKS to figure out the problem. Nobody at the Fafsa help line or at the college FA office was able to help.

Most likely, there is a problem with the income you entered for your mother or your father. Make sure it matches their 1040. If it does match the 1040 and still doesn’t submit, there could be something else about the income that Fafsa doesn’t like. Are your parents business partners by any chance?

Are you using the IRS Data Retrieval tool?

@showme23 It doesn’t matter. I used the DRT. But there are fields you have to fill in manually. In my case, it accepted my form when the income DID NOT match the 1040 exactly, and did not accept the form when the manually inserted income DID match the 1040. Fafsa just didn’t like that my H and I had the exact same income because we are partners in an LLC (50/50 split). So I gave myself $1 more. Fafsa liked that, and the submit button finally worked.

Sorry for the really late respond i was out of town. Regarding your question about if my parents are business partner,s they are so naturally they would have the same “Income earned from work”. Should i add $1 to either one of my parents and see if that would work?

I Appreciate your help

Federal Student Aid systems prefer Internet Explorer. If you continue to have issues, try that browser.

As for your question about income earned from work … your income earned from work should match IRS Form 1040—lines 7 + 12 + 18 + Box 14 (Code A) of IRS Schedule K-1 (Form 1065). If they are equal partners, you can split the total in half to report for each.

@SinThirst Yes. Add $1 to the income of one of your parents. Then click submit. It should work.

@kelsmom I totally bow to all your knowledge and all the help you bring to students and parents on this forum. However, in this case you are mistaken. I suppose that theoretically your answer is the correct one. But this is a glitch in the system. I know it because I lived it. When we filled it in they way you described – so that the earned income matched the IRS form exactly – it would not submit. It just saved. We tried it in Safari, Chrome, Internet Explorer, and FireFox. No go. We tried it on different computers in the various browsers. Nope. Cleared our cache. Nope.

When we added a dollar to one income, it worked perfectly.

Also note that the first year that we ever applied for FA, a few years ago, we did not use the DRT. The college FA office contacted us to ask if it was a mistake that H and I had the exact same income. After we explained, the college FA office added a dollar to my income. I guess their internal system didn’t like it either.

Well, theoretically, my answer is correct … but I definitely can believe it doesn’t work the way it is supposed to work! I have lived that more than once. If it takes a split of $1 more here to make it work, that is a good way to make it work.

@kelsmom Yeah, it doesn’t work the way it’s supposed to work. Thing is, NOBODY knows this except for the few of us users who figured it out on our own. There’s one on Reddit and this OP here. And me. Maybe others who didn’t go to the internet for answers. But when you call the Fafsa help line, they have no idea. They just say to use a different browser, to delete it and start again, or to do it by hand. When I called the college’s FA office, they had no idea either – although they did say there was one other person who had called about this problem.

thank you brantly!!! I was on the last page that said sign and submit, and all it would was save.I was having the same issue because I put that parents earned the same and I added $100 to my dads income and it worked!

@yn1076 So glad to be of help. This is a little-known problem. The Fafsa help line doesn’t know about it. My child’s college did not know about it either.