I can't add any recommenders on Naviance or Common App!

My applications are due this January 1st and I cannot add any teachers for recommendation letters to the schools! Every time I try to click on “letters of recommendation” tab, the screen goes blank. I think I’m ‘locked out’ and can no longer add teachers on Naviance. I have two teachers who need to upload their letters somewhere, and it’s too late to mail them! My guidance counselor is not responding to email, so I have no idea how to fix this. Can someone please give me some insight on how to get these recommendation letters in, before January 1.

The Common App has a help feature! Use it!!!

I cannot add teachers the regular way on common app because I would have had to add them first on Naviance. Since I did not add them on Naviance(which is now locked), Common App’s help feature doesn’t explain how to add teachers in this event.

Pick up the phone and call Naviance now.

https://www.google.com/search?q=contact+naviance+customer+support&rlz=1C1CHFX_enUS571US572&oq=naviance+cus&aqs=chrome.4.0j69i57j0l4.8575j0j8&sourceid=chrome&ie=UTF-8