We uploaded taxes, etc. on 2/7 and 2/9. IDOC says give 2-3 business days to process, but everything still shows as it was as not having been received. Has anyone gotten all their documents processed?
Uploaded stuff on the 5th. Still nothing. I wouldn’t sweat it though.
Spoke with CollegeBoard this morning. The system is not quite working as anticipated. They cannot honor the 2-3 business day timeline. Submitted on 02/05 - they told us to check back on 02/20 (a week from tomorrow). The colleges will know that you loaded the information on whatever day you loaded it based on the information provided by IDOC.
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I uploaded on 2/3 and the status did not change to processed until 2/11-- but when it did, it said the documents had been processed on 2/4.
I uploaded on 2/8, and called the CollegeBoard yesterday (2/12) to find out why my documents had not been processed. The customer service rep verified that there were no missing documents, and asked me to check back the next day (2/13). Hopefully this will be taken care of today, as the deadline is 2/15.
We upload our documents on February 4-5 and they still haven’t been processed. For my D’s college, the deadline is March 2. I e-mailed the College Board using the contact us e-mail address they provided but no one ever responded. I called them and was told they should be processed by tonight. I’m skeptical, but we’ll see.
Our IDOC documents finally show processed today, albeit with the same processed date as when we uploaded them over a week ago.
Uploaded 2/6–nothing yet.