<p>Ok, so S calls me early this morning (most unusual) in the 5 minutes he has between his 8 am and his 9 am classes: his wallet was “stolen” in lecture today. He’s a bit distraught, naturally, because he has to go to his next class in 5 minutes, and could I help him. It’s 8.55 am and I haven’t had my coffee yet. Um, er, yes, OF COURSE! Roll Tide.</p>
<p>So, I call UA’s Action Card office first - their number is 1-205-348-2288. They can put an immediate hold on the account over the phone, and the student can come in later and get a new card. They are located in 104 Student Center (the bld opposite the Supe Store in the Ferg Plaza). There is a $25 charge, HOWEVER, if you file a police report and bring a copy to them (within a day), they will “not process” the fee as it really wasn’t your fault, right? (Simply “lost” cards will incur the $25 fee.)</p>
<p>I next call the bank, and honestly, I must tell you, I thought I would get no joy out of the University (because I’m the parent, not the student), and yet I AM the custodian of my S’s account and he is underage, etc, so…but the bank would do nothing for me, whereas the University bent over backward for me. My son had to be the one to call into the bank, not me. I explained that he was in an important class…that of course I had permission to contact the bank as a custodian on the account, and could they please put a stop/cancellation on this debit card…and that my son would call if he could, but he was busy at school… No joy. Nothing. They would not help me.</p>
<p>So, gambling that this could wait a few hours or so until my S does get out of class and can go to the police station…and in the few minutes he has to get to his next class (W is a busy day!), he can call the bank, which he eventually does…I make my coffee and wait. My entire day is now on hold because of all this.</p>
<p>I did text my S two important things, which helped him not to panic. First, we had made a copy of his complete wallet contents before we packed for UA - we laid out all of the cards at Kinko’s and took a photocopy of the front of everything and the back of everything. This proved valuable in knowing where to start, as I have no other easy record of his card numbers. So, I tell him where this photocopy was - it is in a safe place in his dorm room. Second, I sent my S off to college with a passport, which he also keeps in a safe place in his dorm room. This is so that he has some form of government-issued ID, if he needs it. (What if this had happened one day before Thanksgiving break, and he had no license to check in with at the airport…? We live in IL.)</p>
<p>Late in the afternoon, on his way to the police station (which is located a bit further south of Moody Music, phone # 1-205-348-5454), S gets a text from UA, saying that someone turned in his wallet back in the Shelby lecture hall office. Ok, I had told him that “finders” usually just take the money and leave the wallet, as they know the cards are (probably) useless anyway and have ‘stops’ on them. He had about $40 in the wallet, he thinks, and I had suggested that at the end of the day, he go back to the bld he was in, and look in every garbage can and every bathroom, etc. for the cash-empty wallet.</p>
<p>He makes it back all the way to north campus to the bld…and goes into the office…and has a look at what is left in his wallet.</p>
<p>There is not only his complete collection of cards and IDs and stuff…but the entire $52 he has leftover from his birthday money given to him just this past weekend. Roll Tide.</p>
<p>I wanted to share this story with you because: a) your student might, unfortunately, have a similar situation and be in a huge flippin’ panic; and b) readers will find this yet another reason why our kids are attending a university like UA, where common courtesy and honesty is not just talked about, but regularly practiced. </p>
<p>Further: son says he now has an Action Card with a new photo which doesn’t make him look like a creeper. I told him the $25 fee is indeed coming out of his birthday money… Roll Tide.</p>