I visited Bates in May and sent in a request for an alumni interview soon after, though I knew they didn’t start scheduling them until July. On August 1st, I asked if they received my request since it had been a month, and they said they had a new system. It’s been three weeks, do I send in another request or just wait? I don’t want to be shut out and will be applying ED I.
I would send an email to your regional rep, but maybe wait one more week. Things are probably pretty crazy right now. Freshman are going to arrive on campus in just a few days. You might be more likely to get a timely response if you wait for things to calm down a bit. And by then you might have already heard back from them.