Reccomendation problems!! Counselors clueless...

Hi there,
I am getting a supplemental recommendation from one of my arts teachers. She submitted it through naviance but it now shows up BOTH under the categories of “teacher evaluations” and “Other recommendations”. Under other recommendations I’ve “Assigned” her, but I need to get it out of Teacher Reccs, which nobody seems to know how to do. Every counselor has just referred me to other counselors and none of them have been nay help. Does anyone know how to fix this?