Same…I got to choose my password…no security questions
I made the password and then instead of clicking on the security questions I clicked on “Go straight to MyAU Portal” and then something happened with my computer. And now I can’t get back in!! Did you make a username after answering the security questions? @lagdpg Thanks!
No enrollment or housing contact is coming up like another posted, but was able to see financial aid award. Maybe they are still actively updating the particulars.
When I try to make an account it wont let me and entering the right information it takes a long time to load and process before it tells me that there’s a problem but if I enter the wrong information (say the wrong phone number or birthday or AUID) it tells me automatically… does this mean anything?
Wait sorry I read you comment wrong. @lagdpg Is your username related to your name in any way that I could figure out what mine is?
I’m also in Norcal. My dad called the admissions office and they said that they mailed out decision letters in two batches: on the 18th and the 19th. To me, it makes sense that they might’ve mailed out letters that have to travel a longer distance on Monday. They said to expect a letter on Friday, which seems really fast!
@studious123 I’m trying to remember the sequence. The username provided was before the security question, I’m almost certain. It is not a username you can predict - I’m sorry your computer glitched out. So frustrating.
I got in!! I called the IT Dept, they said the username is your first and last initial, the last four numbers of your AUID, and then an a. Thanks for your help:) @lagdpg
@lagdpg Congratulations to your son! I was also awarded the Frederick Douglass scholarship, but I was under the impression that it was a full ride? Does your son’s package happen to include Federal loans? I got a large grant on top of the FDScholarship, but still have amounts listed for Federal Direct Subsidized, Federal Direct Unsubsidized, and Federal Work Study. I’m planning on calling the financial aid office in the morning!
I was able to see my financial aid package - but no congrats or housing.
people who can log into an account: under the “FINANCES” tab does another tab say “Accept My Award Package” for anyone else?
People who weren’t able to sign up, this is something to try and I am interested if everyone gets the same response
Go to forgot password https://mypassword.global.american.edu/sspr/public/forgottenpassword
For your username do the first letter of your first name, the first letter of your last name, and then the last 4 digits of your AUID, then “a”. (credit to @studious123 for the format)
What do you get when you submit it? I got a 5065 error account disabled.
It didn’t work the first few times I tried to make an account, but then after a few tries it brought me to a page where it said Congratulations! Make a MyAU Account. But then it just redirected me back to the site to make an account. I think this probably means nothing so I guess I’ll just have to wait and see.
It said to “create a student access account” to log into MyAU portal
@t19esc I was JUST reading about that because I too was confused about the name. He did not get the award you mentioned. That is called the Frederick Douglass Distinguised Scholars Program. He got one of 4 scholarships that you do not apply for: Presidential, Deans, Leadership & Frederick Douglass. It says that 10-15% are offered one of these and amounts can range from 8k to 22k.
@t19esc He was offered the $5500 unsubsidized Federal loan in addition. Congratulations to you!!!
@lagdpg how do you see if you received a scholarship?
@studious123 Congratulations!!!
I just followed all these steps and was able to create an account. Went to Financial Aid Award Letter and got the Presidential Scholarship: $20k! Could not find any acceptance letter, but found the housing section that said “Congratulations on your acceptance”.
Is it safe to assume that I’ll be waitlisted/denied bc of yield protection despite having visited, emailed admissions officers, and opened every email (34 act, 4.6 wgpa, 1550 act) 
I really do like this school and would love to attend but the portal isn’t working 
I heard that American is notorious for yield protection for applicants above their 50% mark