Hey everyone
So basically I’m trying to reapply for financial aid for 2019-2020 school year. I have filled out my FAFSA and I need to submit three more things to the financial aid office at my school. I need to order a tax transcript for myself and my parents. The thing is I never had a job during that time nor do I have one now but I’m told that I would just select where I didn’t file for any taxes.
I tried calling to order my transcript by mail but the number im using keeps telling me that theres technical difficulties the number is 1-800-908-9946. I called them yesterday and today but still they haven’t seemed to fix their issues. I tried ordering it online as well but the information they are asking I don’t know where to obtain it. The best info I can give them would be my student loan account number but I’m told in order to figure that out I would have to call that number listed above which I did but like I said they are unable to answer their phone.
Has anyone here experienced this kind of issue if so how were you able to fix it? Thanks