Financial Aid

Hey everyone

So basically I’m trying to reapply for financial aid for 2019-2020 school year. I have filled out my FAFSA and I need to submit three more things to the financial aid office at my school. I need to order a tax transcript for myself and my parents. The thing is I never had a job during that time nor do I have one now but I’m told that I would just select where I didn’t file for any taxes.

I tried calling to order my transcript by mail but the number im using keeps telling me that theres technical difficulties the number is 1-800-908-9946. I called them yesterday and today but still they haven’t seemed to fix their issues. I tried ordering it online as well but the information they are asking I don’t know where to obtain it. The best info I can give them would be my student loan account number but I’m told in order to figure that out I would have to call that number listed above which I did but like I said they are unable to answer their phone.

Has anyone here experienced this kind of issue if so how were you able to fix it? Thanks

You can try calling their general number or visiting a local office.
Individuals
800-829-1040
7 a.m. to 7 p.m. local time

If your parents have a copy of the last return they filed, they should be able to create a IRS log on and request their transcript online. Since you haven’t had a job, I seem to remember a form you complete for FAFSA saying your didn’t work and didn’t file.